EsCALLa AI dials your campaign lists, pre-qualifies leads through natural conversation, and warm-transfers only the good ones to your verifiers — with zero dead air, on flat per-seat pricing. No per-minute or per-token bills.
Human fronters are expensive and inconsistent. Legacy voice platforms charge per minute, so scaling only makes it worse.
Your dialer places the call — our AI takes the first leg and hands verifiers a warm, ready lead.
Your Vicidial dialer places the call and routes it to our AI over SIP.
The bot opens naturally as your persona and delivers the campaign pitch.
It confirms eligibility in conversation. Leads that don't qualify are dropped.
Consenting, qualified leads transfer live to your verifier — zero dead air.
This is an AI agent handling a live outbound call end-to-end — greeting, pitch, qualification, and consent to transfer.
Everything needed to run high-volume qualification — filtering, understanding, transfer, and reporting — in one platform.
Real-time NLU understands unscripted responses — intent and context, not keyword matching.
Qualified leads hand off live to a verifier ingroup or agent extension, instantly.
Answering machines, smart voicemail, and honeypots are detected and dropped on answer.
Built-in DNC checking and corporate-line filtering keep campaigns clean and compliant.
Per-campaign AI personas and call flows, ready fast. Custom personas on request.
Live bot stats, daily performance history, and closer-end reporting — customizable to your workflow.
Outcomes are disposed straight onto Vicidial — no manual post-call handling.
A dedicated server per client. Your data, recordings, and config stay yours alone.
Backup capacity with automatic failover keeps campaigns running without disruption.
We do the setup. It layers on top of your existing Vicidial — nothing is removed or replaced, so there's no migration risk.
Point us to your Vicidial and connect us with your dialer admin. That's the only step on your side.
A dedicated, isolated server is provisioned at the data center. No infrastructure work for you.
SIP integration, persona deployment, campaign and bot-flow setup — without disrupting your dialer.
You get portal and closer-view access. We handle monitoring and support. You just run campaigns.
Operators using EsCALLa to replace the frontline and cut VoIP spend.
"Our verifiers only pick up pre-qualified leads now. The warm transfer is instant — no dead air, no DNQs in the queue."
"Flat per-seat pricing changed our economics. Scaling calls no longer means a bigger per-minute bill."
"It sat right on top of our Vicidial. No migration, live in two days, and the bots run around the clock."
Extending the platform beyond the frontline, deeper into the contact-center workflow.
A real-time read on the lead's mood and interest at transfer, so verifiers open warm.
Let verifiers speak through a neutral, professional voice profile — removing accent friction.
Journey records generated and completed before transfer, so compliance is in place up front.
Score leads before dialing and drop low-probability contacts — concentrating bot capacity where it converts.
EsCALLa AI solves the structural cost problem at the contact-center frontline: virtualizing the entire calling floor into the cloud.
Instead of a general-purpose telephony service, EsCALLa is purpose-built to replace human fronters — dialing at high volume, pre-qualifying leads, and handing verifiers warm, consenting prospects, all on predictable per-seat pricing.
Talk to us →The essentials before you get started.
Tell us about your campaigns and dialer setup. We'll walk you through a live demo and share real call recordings.
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